Course curriculum

  • 1

    Introductie bij cursus: Bouw je eigen living business model

    • Welkom bij deze cursus over strategisch modellerenIk ben Leo Kerklaan en ik help managers om betere strategische beslissingen te nemen. En ik ben directeur van de Franeker Management Academie Deze cursus bestaat uit vier korte modules MODULE 1: Van Excel

    • Rules of the road

    • Hoe is de setup van de cursus?

    • Your instructor

    • To read: a case about agility
  • 2

    Module 1 -The Performance Perspective

    • Let’s start. Get the slides…!

    • Introduction to The Performance Perspective

    • Strategy or No Strategy?

    • You want to perform better. What now?

    • Three fundamental challenges

    • Rate your organization

    • What is strategy? And why is it important?

    • Question: is there 'one best strategy'?

    • How to create a strategy?

    • Question: why do results deteriorate?

    • Strategy Life Cycle

    • Questions evoked by the Strategy Life Cycle

    • Design and manage the strategy

    • Implementation is key

    • Apply the strategic management cycle

    • Assignment Module 1

    • Leave your questions here

    • Porter on Strategy
  • 3

    Module 2 - Strategy Mapping

    • Get the slides!

    • Introduction to Modeling strategy

    • From documentation led strategy to model based strategy

    • Why a balanced scorecard needs a strategy map

    • Routes for modeling strategy

    • The Strategy House

    • More about strategic pillars

    • Example 1 - Strategy House

    • Example 2 - Strategy House

    • Example 3 - Strategy House

    • Strategy House - a Summary

    • Assignment - Strategy House

    • Intermezzo - The Strategic Management Cycle

    • Quiz. What is the true statement?

    • The Strategy Map

    • The Strategy Map as a compass for focus and alignment

    • The Strategy Map shows the chain of value creation

    • Example 1 - The Strategy Map

    • Example 2 - The Strategy Map

    • A generic strategy map structure

    • Strategy maps - the benefits

    • Strategy maps - characteristics

    • Questions about the strategy mapping technique

    • Assignment - The Strategy Map

    • Leave your questions here

    • Porter on Purpose
  • 4

    Module 3 - Key Performance Indicators

    • Get the slides

    • From strategy to management dashboard

    • KPI’s - What you will learn

    • KPI’s - The development challenges

    • KPI’s - SMART

    • KPIs - Simple examples

    • Hand in your table - KPIs: Simple examples

    • KPI's - More examples

    • Actionable KPI's

    • The KPI trajectory

    • Assignment - The KPI trajectory

    • PI's - Types of KPIs

    • KPIs - Assignment: The difference between good and bad KPIs

    • Not all PI's are KPIs

    • Decompose the strategy in KPIs

    • Example: ICT-consultancy

    • Assignment - Identify the result KPIs

    • The SWD-example; I need some help

    • The SWD-example; the help I was looking for

    • Transport company example; I need help again

    • Transport company example; the help I was looking for

    • KPI’s - Assignment: Human Resources Development

    • HR-development; example KPI's

    • One more thing: the KPI Definition Table

    • The KPI recipe

    • Summary and KPI-template

    • Collect your KPIs on a dashboard

    • KPIs - Assignment: Find all things wrong

    • Dashboard based on the strategy house

    • Dashboard based on the strategy map

    • Sales dashboard nr. 1

    • Sales dashboard nr. 2

    • Assignment - Compare the two sales dashboards

    • The BIG assignment

    • Leave your questions here

    • Bernard Marr on KPI's
  • 5

    Module 4 - Becoming a Pro?

    • Get the slides...!

    • Want to be a professional?

    • Tip 1. Take advice from Deming

    • Tip 2: Use a framework for strategic thinking

    • Tip 3: Always use historical data

    • Tip 4: Exploit opportunities

    • Tip 5: Play your strengths

    • Tip 6: Build simple systems

    • Tip 7: Develop your self as the facilitator of the mapping process in your organization

    • Tip 8: Develop a time phased action plan

    • Tip 9: See the game

    • Final Exam

    • Leave your questions here
  • 6

    After Course; get certified!

    • The After Course

    • Get certified with Leo!

    • Certification - the 4 assignments

    • Your feedback is valuable

    • Any questions?

    • Want to further improve your Performance Management Capabilities ?